Salesforce CRM is the world’s leading cloud-based CRM (Customer Relationship Management) platform. It helps businesses connect with customers, automate processes, and increase revenue by unifying marketing, sales, service, and commerce in one powerful system. What is Salesforce CRM? Salesforce CRM…
SMS in Salesforce has become essential for customer-focused teams in this era of immediate communication. Whether you’re nurturing leads, confirming appointments, or sending promotional offers, SMS allows for real-time engagement- right from your CRM. However, effective management of this requires…
In today’s always-on digital environment, SMS integration with Salesforce has become a competitive necessity for businesses that want instant and personalized customer communication. Salesforce SMS enables teams to send text messages directly from Salesforce, automate conversations, and track engagement within…
Looking to supercharge your customer engagement with automated SMS and voice calls in Salesforce? This ultimate guide to Salesforce Twilio integration in 2025 walks you through every step to set up, automate, and optimize communications. Prerequisites Before diving in, ensure…
Leads go cold in minutes. Are you still relying on emails?In today’s fast-paced digital ecosystem, timing is everything. Studies show that SMS open rates exceed 98%, with most messages read within 90 seconds. Compare that to emails, where the open…
In today’s competitive digital world, most leads are lost not because of bad products or services—but because of slow or ineffective follow-ups. If your sales or marketing team relies only on emails or missed phone calls, chances are your leads…
Integrating WhatsApp with Salesforce transforms customer engagement, connecting businesses with over 2 billion users on a platform with a 99% open rate. Message Blink, a 100% Salesforce-native app and Meta Technology Provider, simplifies Salesforce WhatsApp integration, offering seamless automation, secure…
Your Salesforce pipeline is leaking 83% of replies because you’re not texting. While you read this, 47 reps just booked meetings using this 4-minute trick. Want their secret? Here’s exactly how to: Skip manual texting forever Avoid $1,500 compliance fines…
Did you know only 12% of Salesforce users actively use SMS for engagement—despite SMS generating 8 times more replies than email? While Salesforce is widely used for email automation and CRM workflows, many businesses still rely on manual methods or…
SMS achieves up to 98% open rates, yet a large number of Salesforce Marketing Cloud (SFMC) users still don’t leverage SMS as a core communication channel. If you’re one of them, this guide will help you unlock the power of…
