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Text Messaging Formats: What They Are and Which to Use “Text messaging formats” means two things, and people search for both. One is the channel a message travels on: SMS, MMS, WhatsApp, or RCS. The other is how the message…
Chain Text Messages: What They Are and What to Do With One A chain text message is a text that tells you to forward it to other people, backed by a threat or a promise. Don’t forward it, don’t tap…
How to Send a GIF Text (iPhone, Android and WhatsApp) Open a chat, find the GIF button, pick a GIF, tap send. Where that button lives depends on your phone: iPhone: + button, then #images Android (Google Messages): the +…
Business Texting Services: What It Is and How to Choose One A business texting service is software that enables a business to send and receive text messages at scale, for things like reminders, alerts, support and campaigns. Most also deal…
Smishing Scams: What They Are and How to Stop Them A smishing scam is a phishing attack sent by text. The sender pretends to be a bank, courier, toll operator or employer and wants you to tap a link, call…
Text Notifications: What They Are and When to Use Them A text notification is a short automated SMS a business sends when something happens: a booking is confirmed, an order ships, a payment is due. It works on any phone…
Cloud Based SMS Service: How It Works and How to Choose One A cloud based SMS service is a messaging platform that runs on a provider’s servers. You send texts through a dashboard, an API or your CRM, and the…
Carrier Filtering: Why Your Texts Get Blocked and How to Fix It Carrier filtering is when a mobile network (AT&T, T-Mobile, Verizon and others) decides a business text looks like spam and blocks it before it reaches the phone. Your…
SMS Limitations Every Business Should Know SMS works on almost any phone. No app, no internet, and people tend to read texts fast. That’s why businesses keep using it for reminders, alerts and promotions. But it has limits, and most…
Text Automation: How It Works and Where to Start Most teams don’t have a texting problem. They have a remembering problem. Someone is supposed to send the reminder, someone else is supposed to follow up on the new lead, and…