Category General

All you need to know about Salesforce SMS Integration

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CRM platforms such as Salesforce are the backbone of customer data and relationship management. But when it comes to communicating with leads and customers via SMS, Salesforce doesn’t offer built-in capabilities. That’s where Salesforce SMS integration comes in. With the…

How to Setup SMS in Salesforce Service Cloud?

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If you’re a Salesforce user looking to streamline your customer communications, integrating SMS in Salesforce is one of the most powerful steps you can take. With Salesforce SMS messaging, support teams can send quick updates, reminders, and alerts directly from…

How to Sync Twilio SMS Data with Salesforce Objects?

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For Salesforce users who rely on SMS communication, integrating Twilio with Salesforce can unlock new levels of automation and customer engagement. The ability to sync Twilio SMS data with Salesforce objects allows businesses to manage conversations, track performance, and personalize…

How Salesforce Text Messaging Can Boost Conversions by 200%?

salesforce-text-messaging

86% of customers prefer texting over calls or emails for business communication (Salesforce Research). When used correctly, SMS in Salesforce can help boost your conversion rates by 200% or more. Salesforce Text messaging offers unmatched speed, automation, and personalization —…

Is Pardot SMS Messaging Possible?

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As digital marketing grows more competitive, businesses need faster, more direct ways to connect with their audience. While email still has its place, it’s often overlooked or delayed. That’s why SMS — with its near-instant delivery and impressive open rates…