Connecting WhatsApp Business API with Salesforce streamlines customer communication, automates lead qualification, and improves response times by 5x. Message Blink is 100% native, meaning zero data latency and 100% GDPR compliance within the Salesforce CRM. Today, 2 billion+ users prefer…
In today’s high-pressure support environment, “Let me check that and get back to you” is a phrase that erodes customer trust. Modern customers expect agents to already know who they are, what they need, and what happened last time they…
People often ask us, “What is SMS in business?” Everyone knows how texting works with friends and family but business text messaging looks very different when companies start texting customers at scale. To understand SMS in business, we first need…
If you are seeing Error 30034 or “Undelivered” status in your Salesforce logs, your organization is likely being caught in the February 2026 10DLC Zero-Tolerance Filter. Carriers (AT&T, Verizon, T-Mobile) have now fully implemented automated blocking for any Salesforce text…
One of the most common myths in the Salesforce ecosystem is that you need Marketing Cloud Engagement just to send a simple text message. While Marketing Cloud is a powerhouse for multi-channel journeys, it is often excessive and expensive for…
The countdown has begun. If your business uses Salesforce to send SMS, the rules of the game are changing. By February 2026, major mobile carriers (AT&T, T-Mobile, and Verizon) are moving to a “Zero Tolerance” policy for unregistered 10DLC traffic.…
The first week of January 2026 has brought the most significant shift to the Salesforce ecosystem in a decade. With the general availability of Agentforce 360 and the Spring ’26 Preview, businesses are transitioning from basic automation to Agentic AI.…
The year 2025 marks a turning point in how Salesforce users think about customer engagement. Gone are the days when SMS automation was limited to basic “if-this-then-that” workflows. Enter Agentforce, the autonomous AI framework for Salesforce, and Message Blink, the…
Great customer service is built on fast, reliable communication. When your support agents can respond instantly to customer questions through Salesforce, you deliver experiences that not only solve problems but also build loyalty. Message Blink is a Salesforce SMS and…
Salesforce is a powerful CRM for managing customer relationships, but it lacks native SMS and WhatsApp messaging. Without integrated texting, teams often struggle with slow follow-ups, fragmented communication, and missed opportunities. Enabling Salesforce texting bridges this gap, helping sales, support,…
