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Trailblazer, ready to make your workday more efficient? Meet Jamie, a Salesforce admin at Horizon Innovations, a fast-growing tech firm in San Francisco. Jamie’s teams- sales, marketing, support, and HR- are juggling endless tasks.  But with Salesforce AI Agents, powered…

Did you know the State of Marketing report says 42% of millennials prefer getting texts from brands in real life? That’s right- SMS is absolutely 🔥 for connecting with customers. In 2025, businesses using Salesforce for SMS campaigns – whether…

The Salesforce Agentforce vs. Einstein AI debate is shaping the future of CRM automation tools in 2025, as businesses leverage AI-driven customer engagement to stay ahead. With the Salesforce Summer ‘25 release, Agentforce introduces autonomous AI agents and Message Blink…

Imagine you’re a Salesforce Trailblazer, navigating the dynamic world of Salesforce CRM to attain sales goals. Your mission? Turn your Salesforce Sales Cloud into a deal-closing, revenue-boosting machine.  Lucky for you, 2025 is packed with Salesforce AppExchange apps that are…

Running a US business and drowning in leads? Did you know 40% of hot leads slip through due to manual sorting? Salesforce Agentforce automation saves the day by making lead scoring Salesforce and Agentforce texting a breeze.  This how-to guide…

Are you a Salesforce admin wondering how Agentforce, Salesforce’s generative AI platform, impacts your role? As U.S. businesses increasingly adopt AI-driven workflows, Agentforce is transforming Salesforce CRM by enabling autonomous agents to streamline customer service automation, lead qualification, and more. …

The Agentblazer Legend certification is Salesforce’s flagship credential for professionals mastering AI and autonomous agents on the Agentforce platform. This certification is highly valued in today’s competitive tech market as proof of advanced AI-driven automation expertise and leadership in digital…

Hey, Salesforce Trailblazers! The Salesforce ecosystem is transforming, and with it, your path to a thriving Salesforce career is getting a major upgrade.  On July 21, 2025, Salesforce launched Trailhead Academy, a slick new hub powered by Pearson VUE that…

Picture this: a digital assistant that works 24/7, answering 83% of customer cases instantly and speeding up lead follow-ups by 40%. That’s the power of Salesforce Agentforce, launched at Salesforce Dreamforce 2024 and called a game-changer by Marc Benioff.  Agentforce…

Calling all Salesforce users- from Admins to Business Owners! Salesforce Dreamforce 2025,is your chance to experience Agentforce 3.0, the autonomous AI platform already helping 4,000+ businesses redefine customer success. With voice capabilities launching in May 2025 and a Mobile SDK…