Salesforce SMS allows businesses to send text messages directly from Salesforce using a messaging app like Message Blink. While Salesforce does not offer native SMS functionality, Salesforce users can easily enable SMS, WhatsApp, and automated texting inside Salesforce using a…
If you’re nurturing leads, resolving support tickets, or launching targeted campaigns, integrating messaging directly into Salesforce streamlines everything. But with options like Salesforce Digital Engagement and third-party tools like Message Blink, how do you pick the best fit? What is…
Salesforce Agentforce is revolutionizing enterprise operations by delivering a suite of autonomous AI agents built on Salesforce’s Einstein platform. These digital workers autonomously handle complex, multi-step processes inside your Salesforce CRM, transforming how sales, service, and marketing teams operate. Powered…
Salesforce users spend too much time switching between tools just to message leads. By connecting WhatsApp and SMS directly inside Salesforce, you can manage all your customer conversations in one place saving time, improving engagement, and keeping your CRM data…
Salesforce marketers and admins know the power of SMS for customer engagement but without applying solid best practices, SMS campaigns quickly underdeliver. This guide dives into actionable Salesforce SMS best practices tailored to boost your campaigns using Message Blink, a…
Imagine your messages doing more than sharing text- what if they could showcase videos, images, or interactive coupons directly in your customers’ inbox? MMS marketing provides this power, turning ordinary SMS into engaging multimedia conversations. For Salesforce users, Message Blink…
When planning an SMS messaging strategy within Salesforce, a crucial decision is selecting between using a Short Code or a Long Code as your sender ID. This number acts as the foundation of your SMS campaigns, influencing customer engagement and…
In the fast-evolving world of customer engagement, businesses targeting China or global audiences can’t ignore WeChat’s dominance. With WeChat Salesforce integration, you bridge the gap between this super app boasting 1.32 billion monthly active users and your CRM powerhouse. WeChat…
The Salesforce Marketing Cloud WhatsApp integration has transformed how businesses connect with customers through real-time, personalized engagement. When enhanced by Message Blink, this integration empowers marketers and CRM managers to automate WhatsApp campaigns, boost engagement, and deliver measurable marketing performance…
When innovation meets intention – that’s what Salesforce is aiming for with its newly announced Agentforce Vibes, a set of “vibe-coding” tools built specifically for developers working within the Salesforce ecosystem. This launch brings vibe coding to the forefront, offering…
