Year 2025

Text messaging delivers results that other channels struggle to match: 98% open rates compared to email’s 20%. For Marketing Ops professionals using Salesforce, a Salesforce SMS app like Message Blink integrates texting directly into the CRM, enabling precise, compliant, and…

Struggling to make your messages stand out in today’s crowded digital space? You’re not alone. Many businesses invest heavily in campaigns only to face low engagement and wasted resources. What if you could deliver targeted, impactful messages directly from your…

Dreamforce 2025 is almost here, set to take place October 14–16 at the Moscone Center in San Francisco and live-streamed globally via Salesforce+. With 45 keynotes and thousands of sessions, it can be overwhelming to pick which talks to watch,…

Combining SMS and WhatsApp messaging channels in Salesforce offers businesses a comprehensive way to reach and engage customers. For Salesforce users, admins, and marketing professionals, it is essential to implement these communication methods while adhering to legal compliance and communication…

Salesforce users need reliable and automated ways to communicate with leads and customers. Whether you are a Salesforce admin, sales leader, support professional, or operations manager, sending SMS messages efficiently and in compliance with regulations is essential. This guide explains…

Marketing via SMS inside Salesforce offers incredible potential to engage customers quickly. But the Telephone Consumer Protection Act (TCPA) places important legal guardrails on how and when you can send texts to contacts. Non-compliance can result in costly penalties, making…

Message Blink, a Meta Technology Provider, offers a robust Salesforce WhatsApp Integration that helps businesses engage customers efficiently through a single live inbox inside Salesforce. This integration enables teams to manage SMS and WhatsApp conversations seamlessly, providing full visibility into…

Salesforce and Slack have combined forces to transform how teams communicate and collaborate. Now, with Slack GPT seamlessly embedded into Slack and deeply integrated with Salesforce, users- from Salesforce admins to business teams- can benefit from AI-powered messaging that automates…

Nothing stalls momentum like waiting weeks for WhatsApp template approvals. Salesforce teams rely on timely, proactive messaging- so even a day’s delay in WABA approvals can block cases, order updates, and nurture flows in Service Cloud or Marketing Cloud. Template…