If your business serves customers in Asia—especially China—WeChat integration with Salesforce is essential. When paired with Salesforce SMS, it lets you reach customers on their preferred platforms while keeping everything inside your CRM.
Message Blink, a native Salesforce messaging app, now supports WeChat, along with SMS and WhatsApp, offering a single hub for all your customer conversations.
Why Salesforce Users Should Integrate WeChat
With over 1.3 billion users, WeChat is vital for global communication. Integrating it via Message Blink, allows you to:
- Engage customers on their favorite channel
- Log all chats inside Salesforce
- Automate replies and workflows
- Boost SMS campaigns with regional support
Message Blink: One App for Salesforce SMS, WhatsApp, and WeChat
At Message Blink, we believe messaging should be simple, native, and scalable. That’s why we’ve added WeChat integration with Salesforce alongside our robust Salesforce SMS features.
With Message Blink, you can:
✅ Send and receive Salesforce SMS using automation, templates, and real-time inboxes
✅ Launch bulk SMS messages in Salesforce with personalized content
✅ Integrate WhatsApp & WeChat messaging within Salesforce workflows
✅ Track all communication history—SMS, WhatsApp, WeChat—in one place
This makes Salesforce WeChat integration easy, automated, and effective—without needing third-party middleware or manual syncing.
Key Benefits
1. Native Integration
Message Blink’s Salesforce WeChat integration is designed to work within your existing Salesforce environment—just like our Salesforce SMS app.
2. Unified Messaging
Manage conversations across WeChat, SMS, and WhatsApp from a single Live Inbox. This means better tracking, faster response times, and smarter engagement.
3. Salesforce Automation Support
Just like with Salesforce SMS automation, you can trigger WeChat replies, lead updates, and follow-ups based on Flows, Process Builder, or APEX.
4. Global + Local Reach
Use Salesforce SMS for global outreach and WeChat for local China-specific communications—without switching platforms.
How to Set Up WeChat Integration in Message Blink
Integrating your WeChat Official Account with Salesforce using Message Blink is quick and seamless. Follow these steps to get started:
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Install Message Blink from the AppExchange
Visit the Salesforce AppExchange and install the Message Blink app in your Salesforce org.
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Link your WeChat Official Account
Navigate to the Message Blink settings and securely connect your verified WeChat Official Account. Follow the guided setup to authorize and verify your account
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Customize Templates and Sync Options
Create message templates tailored for WeChat and configure synchronization preferences to match your communication workflow. -
Start Messaging from Salesforce
You’re all set! Begin sending, scheduling, and automating WeChat messages directly within Salesforce—just like SMS or WhatsApp.
Need assistance with setup? Our support team is always ready to guide you step by step.
Use Cases: When Salesforce WeChat Integration Works Best
🚀 Global Brands in China
Use Salesforce SMS for international customers, and WeChat messaging in Salesforce for Chinese customers—all managed in Message Blink.
🛍️ Retail & E-Commerce
Send real-time delivery updates and promotions via WeChat, while using Salesforce SMS automation for confirmation texts globally.
🏥 Healthcare & Education
Automate WeChat appointment reminders and student notices, alongside SMS in Salesforce for emergency alerts.
Salesforce SMS + WeChat: Better Together
Most Salesforce users rely on SMS for fast, reliable communication. But for businesses targeting Chinese customers, WeChat adds a powerful layer. That’s why Message Blink combines the best of both worlds.
| Feature | Salesforce SMS (Message Blink) | Salesforce WeChat Integration (Message Blink) |
|---|---|---|
| Automation | ✅ | ✅ |
| Live Inbox | ✅ | ✅ |
| Campaigns | ✅ | ✅ |
| Native Salesforce Support | ✅ | ✅ |
| Best Use | Global messaging | Regional (China/APAC) messaging |
By combining Salesforce SMS with WeChat integration, you enable true multi-channel communication—without switching tools.
Best Practices for WeChat Integration in Salesforce
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Use Custom Fields to track WeChat engagement alongside SMS history in Salesforce
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Create Flows that automate WeChat messages based on Lead status or Opportunity stage
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Comply with WeChat’s policies, just like you follow opt-in rules for Salesforce SMS marketing
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Monitor Engagement using Message Blink’s analytics to compare SMS, WhatsApp, and WeChat performance
Final Thoughts: Streamline Customer Messaging with Message Blink
If your business needs WeChat integration with Salesforce and already relies on Salesforce SMS messaging, why not manage both in one place?
With Message Blink, you can:
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Connect WhatsApp, WeChat, and SMS in Salesforce
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Run automated campaigns
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Track all communication history
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Boost customer engagement with personalized messaging
👉 Try Message Blink Today – Your all-in-one messaging app for Salesforce SMS, WeChat, and more.
