Message Blink User Guide | Salesforce Messaging Help

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Features
SMS

WhatsApp

Automation & Scheduling
Trigger-based texts. Time-zone smart scheduling.

Personalized Templates
Create personalized SMS templates in Salesforce.

Two Way SMS Chat
Effortlessly manage two-way SMS conversations within Salesforce.

Live Message Inbox
Manage real-time SMS conversations within Salesforce through live inbox.

Bulk Mass Texting in Salesforce
Send bulk SMS campaigns from salesforce.

Automation & Scheduling
Streamline WhatsApp messaging via Salesforce to enhance communication efficiency.

Multimedia Template
Send unforgettable images, videos, and documents-right from Salesforce.

WhatsApp Marketing
Run impactful WhatsApp campaigns within Salesforce to connect with your customers directly

Reports and Analytics
Gain deep insights into your WhatsApp messaging performance with real-time analytics.

Global Reach
Effortlessly connect with customers worldwide using WhatsApp messaging in Salesforce.

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User Guide

Your central hub for guides, tutorials, and Troubleshooting

Access detailed guides, setup instructions, and support materials.

Bulk SMS

2

Grant Login Access

1

Grant Login Access for Message Blink Support

Installation Guide

1

Step-by-Step Post-Installation Guide- Message Blink

Permission Set Assignment

1

Message Blink Permission Set Assignment

Phone Number

1

What are Application Numbers?

Send SMS from Email in Salesforce

1

Steps to Send SMS from Email in Salesforce

SMS Templates

1

How to Create a New SMS Template in Salesforce?

Utility Bar

1

How Users Can Quickly Sort and Respond to Unread SMS

Release Note

6

Trouble Shooting

2